24/7 Emergency Line
24/7 Emergency Tree Removal in Central Florida
Call 689-312-2752Answered day and night, across Central Florida.
Do this first
If the tree is touching a power line, do not go near it
Treat every line as live. Do not approach the tree, the line, or anything metal that is touching either one. Call your electric utility first, not us. The line has to be made safe before any tree work can start. If you see sparks or smell gas, get everyone away from the building and call 911.
- Get people and pets out of any room under the damage, and stay out of it.
- Do not climb on the tree, and do not cut a limb that is bent or pinned. Wood under tension springs when it is cut.
- Leave a tree that is leaning on a structure alone. What is holding it up may be the only thing holding it up.
- Take photos from somewhere safe if you can, including wide shots. They help later with your insurer.
- Keep vehicles out from under anything that is hanging.
Then call. The sooner we know, the sooner you are in the queue.
What counts as an emergency
- A tree or large limb on your house, garage, or roof
- A tree on a vehicle
- A tree blocking your only way in or out
- A large limb hanging over a walkway, driveway, or play area
- A tree leaning sharply, especially if the lean is new since the storm
- Soil lifting or cracking around the base, which means the root plate is pulling out
- A tree down across a fence line, a pool cage, or a shared property line
- Any tree in contact with a power line, after you have called the utility
If none of that describes your situation, you are probably looking at regular work rather than an emergency, which is cheaper. See our tree removal services for scheduled takedowns, or read about our tree trimming and pruning if the issue is limbs rather than the whole tree.
Storm and hurricane response
Hurricane season runs June through November, and most of our emergency volume lands in that window. Afternoon summer storms cause plenty of it too. A saturated root plate plus a strong gust brings down trees that stood through worse when the ground was dry.
What we handle after weather:
- Trees and limbs off houses, garages, sheds, vehicles, and fences
- Trees cleared from driveways and access routes
- Broken and hanging limbs taken out of standing trees
- Snapped trunks and split trees made safe
- Debris cleared and hauled off
A note on how it actually goes after a named storm. Everyone calls at once, and every company in Central Florida is working a backlog. Calling early gets you in the queue earlier. We will be straight with you about where you sit rather than promising a time we cannot hold.
Insurance, in general terms
We are not insurance people and this is not advice about your policy. That said, here is the general shape of how homeowners policies tend to treat tree damage in Florida, so you know what to ask.
- Coverage usually turns on whether the tree damaged a covered structure. A tree through the roof is treated differently from a tree that fell in the yard.
- A tree that comes down without hitting anything is often not covered, or covered only up to a small removal limit.
- Whose tree it was matters less than people expect. Damage is generally handled by the policy covering the property that got hit.
- Deductibles for hurricane and windstorm claims are often separate from the standard deductible, and higher.
- Documentation helps. Photos before anything is moved, photos during, receipts, and a written description of the work.
We can give you written documentation of the work we did, which is usually what a carrier asks for. Emergency work needed to prevent further damage, such as getting a tree off a roof so it can be covered, is often treated differently from cosmetic cleanup, which is worth asking your carrier about specifically.
Call your insurer early
Every policy is different and only your carrier can tell you what yours covers. Open the claim as soon as it is safe to do so and ask what they need from you before work starts. Do not delay making the property safe while you wait, but do photograph everything first.
What happens when you call
Someone picks up and asks what is going on. Have this ready if you can, and if you cannot, call anyway and we will work it out on the phone.
- Your address, and the cross street if you are somewhere hard to find
- What the tree hit, or what it is threatening to hit
- Whether anyone is hurt, and whether anyone is still inside the affected part of the building
- Whether a power line is involved, and whether you have called the utility yet
- Rough size of the tree, if you can tell in the dark. Anything is better than nothing
- How the crew gets in: gate width, driveway, anything blocking access
- Whether an insurance claim is already open
From there we tell you what we can do and when, and what it is likely to involve. You get a price before work starts.
Common questions
Do you really answer at night?
Yes. The emergency line is answered around the clock, weekends and holidays included. Call 689-312-2752 whenever it happens.
A tree fell but it did not hit anything. Is that an emergency?
Usually not, and that is good news, because a scheduled visit costs less than an emergency call-out. The exception is a tree that is down but still under tension, propped on a fence, or resting against something. Those can move without warning and are worth treating as urgent.
What does an emergency call cost?
It depends on the tree, the damage, the access, and the hour. We will tell you what we are looking at before any work starts. We do not quote emergency work sight unseen over the phone, because the situation on the ground is what determines the job.
Can you tarp my roof?
Our job is getting the tree off safely and clearing the debris so the roof can be dried in and repaired. Ask when you call and we will tell you honestly what we can and cannot do at your property.
How soon can someone get here?
It depends on where you are and what else is happening. After a named storm, crews across all of Central Florida are working through a backlog, and anyone who promises you a specific arrival time in those conditions is guessing. Call early, tell us the situation, and we will give you a straight answer about timing.
Where we work
Crews travel to you across three Central Florida counties.
- Sanford
- Lake Mary
- Longwood
- Oviedo
- Winter Springs
- Deltona
- DeBary
- Orange City
- Orlando
Seminole, Volusia, Orange counties and the surrounding communities
Tree down? Call now
The emergency line is answered day and night, every day of the year, across Seminole, Volusia, and Orange counties. Call 689-312-2752.